EMT Practice Test

1. Question Content...

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Question1: How can a SWOT analysis help when deciding between several possible options to address a business problem?

Question2: Change control systems include provisions to implement changes without formal review in the event of an emergency. When this provision is utilized:

Question3: A business analyst is working with the project manager, company auditors, and project stakeholders to determine whether formal signoff should be required for the project. For which reason would the business analyst recommend formal signoff to the group?

Question4: A business analyst is attempting to elicit requirements on a current project. The business subject matter experts (SMEs) from various departments in the company question how the solution will work with their various systems.
Which modeling technique should the business analyst use to depict how the solution will work with all of the company's systems?

Question5: A stakeholder has rejected a project's deliverable because it does not meet the original business need. It is further determined that the deliverable does not meet the requirements identified in the baseline.
What is the best approach to resolve this issue?

Question6: A system enhancement project has been initiated to address the concerns of an external group of stakeholders not included in the first release. What should be done to ensure stakeholder satisfaction with the enhancement?

Question7: A company is developing a new product for a customer and is required to verify and validate the product against the customers acceptance test plan and requirements. The product was successfully verified against the acceptance test criteria, but the customer does not believe that the product meets the requirements.
This occurred because the customer's acceptance test plan:

Question8: A business analyst is planning the business analysis activities for a new payroll project. Due to a tight timeline, the analyst advises stakeholders that the requirements sessions should begin as soon as possible.
Which key factor drives the selection of business analyst activities to be included in the project?

Question9: Once the requirements are compared to internal and external quality standards, what should the business analyst do next?

Question10: A business analyst is planning the business analysis activities for a new payroll project. Due to a tight timeline, the analyst advises stakeholders that the requirements sessions should begin as soon as possible.
Which key factor drives the selection of business analyst activities to be included in the project?

Question11: A company is developing a new product for a customer and is required to verify and validate the product against the customer's acceptance test plan and requirements. The product was successfully verified against the acceptance test criteria, but the customer does not believe that the product meets the requirements.
This occurred because the customer's acceptance test plan:

Question12: A business analyst has incorporated all the relevant feedback from stakeholders in the business analysis plan.
Which next step should the business analyst take?

Question13: Which of the following tools will help facilitate the decision-making process when stakeholders do not agree on the value of an initiative?

Question14: A business analyst is discussing the acceptance criteria for a new measurement system with the operations manager. The operations manager is particularly concerned about the accuracy of the new system because mistakes in data measurements could be extremely costly to fix.
Which of the following is the best strategy to define the appropriate acceptance criteria?

Question15: A new project's goal is to replace an existing system. What is an input into solution evaluation and decision making in this context?

Question16: Which of the following is a method for requirements change control?

Question17: A business analyst has elicited, documented, and verified the requirements, discovering that there are not enough resources to deliver all the requirements. Which technique should the business analyst employ to rectify the issue?

Question18: A type of requirements document that would be the most valuable to a database administrator would be:

Question19: A company has just finished the development work for a new software sales tracking application and is in the process of validating that the new application meets all of the acceptance criteria defined for the business requirements. During the validation process, a stakeholder discovers that the application does not provide the selection criteria needed to produce the sales volume reporting required by the company's financial department. The business analyst for the project determines that the selection criteria needed was not specified in the system requirements or design specifications.
Which of the following tools and/or techniques might be used by the business analyst to determine how the selection criteria requirement was missed?

Question20: When eliciting requirements, a good lime to consider using the interviewing method is when:

Question21:

Question22: What should the business analyst do to ensure that all requirements meet a quality checklist before the development and testing phase?

Question23: The business analyst wishes lo clarify the project's key business drivers and ensure that requirements can be prioritized to provide maximum business value. Which question should the business analyst ask of stakeholders to help obtain this clarification?

Question24: The business analyst is in the process of implementing a solution for a customer. The team is having difficulty confirming if certain requirements have been met. What could have caused this issue?

Question25: What should a business analyst do after discovering that two solution requirements conflict?

Question26: A company is awarded a contract to design and build a custom product. The contract references a detailed technical specification.
What is the best action to take to ensure the design meets customer requirements?

Question27: After a project was delivered, the business analyst learns of a project objective with no associated requirement. What would have helped determine this issue before delivery?

Question28: A business analyst is assigned to the lead analyst role for a project. This project is one of the largest in the history of the company and includes several components and complex interfaces. The system in development will be used by a wide variety of stakeholders.
Which tool should the business analyst use to trace the large number of requirements that will be generated by this project?

Question29: Which technique or tool is used to obtain acceptance of the delivered product?

Question30: A business analyst is working on a project to update the user interface for a legacy procurement system.
An end user raises concerns that the new solution will not support their core business processes.
How could the business analyst address the end user's concerns about the new interface?

Question31: The business managers had clearly stated that the delivered website must simultaneously accommodate millions of users around the globe. However, within the first week of the production launch, the website crashes frequently.
This situation could have been averted if:

Question32: A project team has completed the system use cases along with accompanying screen mockups. The business analyst schedules a review meeting with the client team to walk through the artifacts.
What is the purpose of this meeting?

Question33: A business analyst for Company A has been assigned to a three-year project to assist health insurance Company B with implementing and testing a new set of medical codes. The business analyst has identified many stakeholders who will participate in the project. For example,Company A will designate technical staff to write and code the requirements and provide a testing team to test the new functionality. The senior director of Company B will require weekly progress updates. The project manager from Company A will create project plans, schedule meetings, and provide meeting minutes.
In the scenario above, what is the role of the technical staff and testing team from Company A?

Question34: A business analyst needs to estimate the effort associated with project requirements. However, the lack of detail is concerning.
What technique could the business analyst use to help alleviate this concern?

Question35: The project team has all the document control process and versioning in place to capture the requirements changes. The team ensures that the change is documented in the scope document, resulting in the changed work breakdown structure (WBS) and schedule. However, a key requirement was not implemented in the release.
Which is a possible reason why the requirement was not implemented?

Question36: A firm implements SharePoint and the business analyst creates the requirements to develop a business analysis repository. In the requirements, the analyst describes a detailed workflow that includes appropriate stakeholders receiving email notifications of certain activities. The SharePoint team needs to know which activities should trigger the notification workflow.
Which workflow trigger should the business analyst incorporate?

Question37: The requirements traceability matrix should primarily be used to:

Question38: A system enhancement project has been initiated to address the concerns of an external group of stakeholders not included in the first release. What should be done to ensure stakeholder satisfaction with the enhancement?

Question39: Which document best provides the boundaries for product development?

Question40: The project team is working on the requirements specifications for a new product. The team reached a decision on which requirements will be included in the next release A third of the stakeholders endorse one approach while no other approach achieved more than a quarter of the vote Which decision role was used?

Question41: A business analyst created requirements for production of a product extract file for several systems. After reviewing the complex systems and dividing the processes into manageable tasks, the business analyst is able to identify the tasks required to implement the deliverable.
Which analysis technique has the business analyst used?

Question42: A company has launched a new online sales application and engaged a focus group to test how quickly the customer could place an order. The focus group also provided feedback on their satisfaction.
Which metrics tool should the business analyst use to record the results?

Question43: A business analyst has been assigned to ProjectY. After a requirements gathering session, the project manager asks the business analyst to identify which requirements would be considered in scope and out of scope, based on the business need.
What document should the business analyst use to determine the relationship of the requirement to the business need?

Question44: A business analyst needs to estimate the effort associated with project requirements. However, the lack of detail is concerning. What technique could the business analyst use to help alleviate this concern?

Question45: The business managers had clearly slated that the delivered website must simultaneously accommodate millions of users around the globe. However, within the first week of the production launch, the website crashes frequently.
This situation could have been averted if:

Question46: A business analyst from Company A has been assigned a project to document and identify requirements for a new commercial software implementation. The first step is to break down the business analysis deliverables into activities and tasks. Then, the business analyst will add an estimate of the time needed to complete the work.
Which type of estimation technique is the business analyst using?

Question47: What should be done to ensure that the product design meets the stated requirements?

Question48: An insurance company embarks on a project to replace its current enrollment and billing software application, which will no longer be supported by the end of the calendar year. The new enrollment and billing application must be implemented before the current vendor contract ends. The business analyst gathers the initial requirements for the new enrollment and billing application. Based on the large volume of requirements, the business analyst realizes that the requirements will need to be prioritized.
Which requirements prioritization method should the business analyst use for this project?

Question49: Which of the following techniques contrasts the current and desired business views to analyze possible business changes?

Question50: The customer and the business analyst are collaborating in the development of a solution scope. It is important for the customer to:

Question51: Which of the following is the best approach to enable developers and product owners to be in constant communication so that changes or issues that occur during development are exposed and discussed as they develop?

Question52: Which tool should be used to improve the communication of product needs with the stakeholders and to improve their understanding?

Question53: A business analyst has been assigned to a project that will design and build two new bridges and. at the same time, redesign a failing bridge for a local structural engineering company. All three bridges must be constructed and meet all safety requirements before flood season next spring.
How would the business analyst define the scope of this project?

Question54: An organization is in the process of replacing its current system. The business analyst is charged with ensuring that all current connections to other systems remain functional after the upgrade.
What analysis should the business analyst conduct to facilitate a successful migration?

Question55: A business analyst in organization Y is assigned to elicit requirements in a project within a defined timeline.
The business analyst has identified and invited key stakeholders to a requirements workshop. However, the stakeholders are not giving clear and concise requirements; their opinions about requirements are changing and conflicting with each other in the meeting. In the end, the business analyst could not elicit and define the requirements and therefore adjourned the meeting.
Which tool or technique could have been used by business analyst to avoid this situation?

Question56: The business analyst has been assigned to a project involving a low number of stakeholders. Which technique should be used to elicit requirements?

Question57: The business analyst is conducting a feasibility study to understand how well a potential solution fits into the organization. What kind of feasibility assessment is the business analyst undertaking?

Question58: A business analyst is working on a system enhancement project and has completed the requirements according to the requirements management plan. The business analyst is now ready to request approval from the stakeholders.
How should the business analyst obtain approval?

Question59: After implementation of the product, the customer reports defects. What is the best course of action to take?

Question60: The business analyst is seriously concerned about the possibility of differing interpretations of data items mentioned in the requirements documents. Which course of action should the business analyst take to minimize the risk of misunderstanding?

Question61: A business analyst is working on a project to update the user interface for a legacy procurement system. An end user raises concerns that the new solution will not support their core business processes.
How could the business analyst address the end user's concerns about the new interface?

Question62: A company is pleased with its delivered solution and reports thai it has heard only minimal complaints for the first three months of use. How can the business analyst determine how well the solution meets the business case?

Question63: A business analyst is trying to determine which analysis technique will be best suited to elicit information from a large number of users in a short period of time. Which elicitation technique is best suited for this purpose?

Question64: Company A has initialed a project to update their online ordering system. The business analyst has noticed that the purchasing department, a primary stakeholder. is excluded from the list of stakeholders.
In which reference matenal can the business analyst find information about the missing project stakeholders?

Question65: A business analyst and stakeholders have completed documentation of the acceptance criteria for the requirements of a new vehicle leasing database. A concern is raised that some of the key performance indicators may not validate the desired benefits of the implementation.
What should the business analyst do to ensure that the business need can be validated?

Question66: How can a business analyst show progressive iterations of product development to stakeholders after the requirements baseline has been approved?

Question67: Which of the following is a properly written requirement statement?

Question68: When a business analyst uses subject matter experts to define roles and identify influencers. which project artifact is created or updated?

Question69: Last year, a company registered a high number of complaints about its customer service. Which of the following tools or techniques can help to identify the high-priority changes needed to improve that service?

Question70: A company wants to improve the service to its customers by reducing complaint response time by 40%. To achieve this goal, it is necessary to redesign and optimize their internal processes and support it with a new product. The client thinks that disruption and short-term loss of productivity is inevitable.
Where can the business analyst best reflect the intangible costs associated with this change?

Question71: A company wants to procure a tool to improve customer satisfaction and loyalty. Which of the following documents would provide basis for analyzing vendor products?

Question72:

Question73: During the initial phase of a project, which technique could assist in identifying and categorizing the stakeholders?

Question74: The requirements baseline is ready for sign-off when the requirements are:

Question75: How can a business analyst show progressive iterations of product development to stakeholders after the requirements baseline has been approved?

Question76: A business analyst is preparing a requirements management plan and needs to define a method to deal with a complex project with stakeholders who find it difficult to articulate their needs. Which method would best minimize requirements risk?

Question77: A company is working on the next big release of their best-selling product. The requirements will be validated through in-person validation sessions. What would be the most viable technique to use in this scenario?

Question78: What should a business analyst do after discovering that two solution requirements conflict?

Question79: A stakeholder has rejected a project's deliverable because it does not meet the original business need. It is further determined that the deliverable does not meet the requirements identified in the baseline.
What is the best approach to resolve this issue?

Question80: Which statement accurately depicts what changes can be made to requirements after they are baselined?

Question81: The business analyst has completed the requirements gathering and documentation processes in developing a baseline document. Several signoffs are needed During the joint review process with the key stakeholders, the stakeholders announce that they are still not ready to sign off due to a communication gap.
Which technique should the business analyst have followed to ensure consensus?

Question82: Which tool can be used to analyze how the system responds to various combinations of input conditions with the probability of each outcome?

Question83: The business analyst has been assigned to a project which delivers functionality for a much larger solution.
The project has many requirements but has not received adequate funding. In addition, the stakeholders' views conflict.
Which tools and techniques should the business analyst use to maximize business value while establishing the requirements baseline?

Question84: In order to reduce product and project risk for a large, complex project, a business analyst is asked to help develop a change process that includes formal authorization and tracking throughout the life cycle of the project. The business analyst needs a capability that will help ensure that the product conforms to approved requirements, changes can be documented, and the status of each change can be reported.
What should the business analyst use?

Question85: Through user acceptance testing, a software flaw was identified. What should the business analyst do next as part of the root cause analysis in order to analyze and resolve the discrepancy?

Question86: Which of the following is the best approach to enable developers and product owners to be in constant communication so that changes or issues that occur during development are exposed and discussed as they develop?

Question87: A business analyst has been asked to investigate a problem. This investigation will provide input towards developing a business case. The business analyst wants to first understand the company's current business processes.
Which technique should the business analyst use?

Question88: A business analyst is reviewing a discrepancy report after a test session. The discrepancy report has revealed a defect that the business analyst must address. Which of the following criteria should the business analyst use to identify the appropriate response to the defective test result?

Question89: A business analyst is working on a project to implement a new call management system for a help desk.
They expected the average time interval to answer a call to decrease over time, but the interval has increased instead.
Which technique should the business analyst use to investigate the problem?

Question90: Through user acceptance testing, a software flaw was identified. What should the business analyst do next as part of the root cause analysis in order to analyze and resolve the discrepancy?

Question91: For a large, highly complex project with significant risk, which elicitation technique should be used to analyze input to and output from the product?

Question92: A financial company deployed a new online product to their customers to invest in the stock market. The company notices a problem regarding financial calculations and starts the problem analysis. The company discovers that the new rules for taxes and fees were not implemented.
This problem could have been avoided by:

Question93: Several interviews with stakeholders to develop an inventory management system in a new architectural environment have revealed a significant concern about system and architectural stability. In which tool should the business analyst include this attribute to ensure that the requirement meets the acceptance criteria?

Question94: Company A would like to enter into a new market. The business analyst has been assigned to a project for which nobody in Company A has any prior experience. The project manager has asked the business analyst to assist in resource planning.
What should the business analyst recommend to the project manager?

Question95: Which technique allows the collection of the maximum number of ideas on a subject from a group without considering the validity or practicality of the ideas?

Question96: Company A has set aside capital to invest in an upgrade to their scheduling system Documentation of the current structure was presented to the business analyst However, the description of certain steps are not documented clearly, and the business analyst has not been allowed to inspect the existing system. During elicitation. the business analyst asked questions of the schedulers as they performed functions in order to gain an understanding of the process.
Which type of elicitation technique did the business analyst use in this instance?

Question97: One of the main purposes for creating a requirements traceability matrix is to:

Question98: The following requirement was included in a business requirements document: "An API shall be built to send data back and forth from the accounting system to the customer relationship system so that name and address data can be synchronized." What should be done with this business requirement?

Question99: During validation of a project solution, the business analyst discovers that a requirement has been altered.
Instead of placing the company logo in the upper-left corner of the window, it is displayed in the upper-right corner. When the business analyst asks the developer about the change, the developer says that one of the stakeholders asked directly for the change.
Which corrective action should the business analyst take?

Question100: The business analyst wishes to clarify the project's key business drivers and ensure that requirements can be prioritized to provide maximum business value. Which question should the business analyst ask of stakeholders to help obtain this clarification?

Question101: A company is pleased with its delivered solution and reports that is has heard only minimal complaints for the first three months of use. How can the business analyst determine how well the solution meets the business case?

Question102: Which tool is the most appropriate to aid in development of measurable and actionable requirements for a new project?

Question103: A business analyst is ready to begin requirements elicitation; however, stakeholders are not available to participate for another two weeks. Which elicitation technique should the business analyst use during this time?

Question104: After reviewing a business case, project goals, and objectives, a business analyst determines that the organization prefers taking an exploratory approach to finding the solution that best meets the business need. Which approach best aligns with the business need for this organization?

Question105: A business analyst is working with the project manager, company auditors, and project stakeholders to determine whether formal signoff should be required for the project. For which reason would the business analyst recommend formal signoff to the group?

Question106: A sponsor requests a new requirement The business analyst explains that most of the information needed for this requirement does not exist and that the requirement cannot be implemented. The business analyst recommends deferring the requirement until the needed information is available and then adding it to a subsequent project The sponsor agrees.
What should the business analyst do next?

Question107: A business analyst in organization Y is assigned to elicit requirements in a project within a defined timeline. The business analyst has identified and invited key stakeholders to a requirements workshop. However, the stakeholders are not giving clear and concise requirements; their opinions about requirements are changing and conflicting with each other in the meeting. In the end, the business analyst could not elicit and define the requirements and therefore adjourned the meeting.
Which tool or technique could have been used by business analyst to avoid this situation?

Question108: The project team is early in the development phase of a new product. The project will need to be completed on a tight timeline and and with a lean budget. What should the team do to reduce the risk of rework?

Question109: When a business analyst uses subject matter experts to define roles and identify influencers, which project artifact is created or updated?

Question110: The human resources, engineering, and marketing departments have provided feedback on the business needs for a new product. After analyzing the feedback from the three departments, it would be best to:

Question111:
A company uses a prioritization range of 1-10. in which 10 represents the highest or best. According to the information from the table, which option should the business * analyst recommend?

Question112: Company A has been awarded a contract to finalize the development of a product that Company B was not able to finish. The business analyst is given a copy of the documentation left by Company B.
To which of the following documents should the business analyst pay the most attention to ensure the project succeeds this time?

Question113: What are some of the components of a requirements management plan?

Question114:

Question115: A company is working on implementing a software application. They are converting their complex, m-house processes into the new system. The business analyst has been asked to analyze the processes.
Which technique should be followed?

Question116: A project team has been assembled to streamline accounts payable processes in all divisions of the company.
As part of the planning activities, the business analyst is working to identify stakeholders.
Which of the following techniques would the business analyst use to identify stakeholders?

Question117: A business analyst is working on a project's acceptance criteria. In an early collaboration with the company's stakeholders, the business analyst identified several user groups within the company:
"Purchaser," "Shipper," "Customer," and "Agent". The user groups categorize stakeholders with similar needs and create a detailed narrative.
Which technique did the business analyst use for evaluating the solution's acceptance criteria?

Question118: A company is developing a new risk management system. The company expects the system to evolve in the near future due to changing government regulations. Which approach will better cope with the requirements' volatility?

Question119: A company is developing a new risk management system. The company expects the system to evolve in the near future due to changing government regulations.
Which approach will better cope with the requirements' volatility?

Question120: After reviewing a business case, project goals, and objectives, a business analyst determines that the organization prefers taking an exploratory approach to finding the solution that best meets the business need.
Which approach best aligns with the business need for this organization?

Question121: When determining the value of a business case, which tool or technique should be used?

Question122: A project's requirements baseline is established and approved. A stakeholder then submits a new requirement through the change control process.
How can the business analyst determine the impact on existing requirements?

Question123: The project manager is beginning to prepare for a test readiness review with the customer. The project manager knows that the customer will want a summary of requirements that have been rejected or deferred.
The project manager has requested that the business analyst provide a list of rejected and deferred requirements.
What should the business analyst have done to complete this request?

Question124: A new project's goal is to replace an existing system. What is an input into solution evaluation and decision making in this context?

Question125: A business analyst is working on a highly complex project and has elicited a large number of requirements from stakeholders in several departments Due to the large number of requirements, the stakeholders have determined that they would like to prioritize them to minimize a potentially large scope.
Which technique could the business analyst use to manage requirements?

Question126: Several interviews with stakeholders to develop an inventory management system in a new architectural environment have revealed a significant concern about system and architectural stability. In which tool should the business analyst include this attribute to ensure that the requirement meets the acceptance criteria?